What happens when one person does it all at your company and suddenly they leave? What happens during that turnover? This topic is relevant not just in coworking, but in every single business I have been part of. When you work in a startup or a small business there just isn’t enough time or money for everyone to be cross trained so ultimately one person will own something that another will not. Then all of a sudden that person walks into your office and gives their notice, then what? You have two weeks to scramble and get all the knowledge out of this person, while also trying to hire someone new. Before the worst case scenario happens, take these three steps to be just a bit more prepared:
So often people think about an event such as a baseball game or a dinner when thinking about how to spend quality time with their team, but often the no cost options end up bring far more engaging and memorable .
Hiring is one of the most time consuming things a company will do, but clearly the most important. Companies need to put their time and effort in equally to interviewing and training as I mentioned last week. Often people think that that it ends after they get them in the door, but be ready for training to help them be not only successful, but ensure they know from the very beginning that they matter.
Now you have that awesome team member starting and the real work begins. Training:
Salt is great for steak, but awful for your wounds so as you build out or continue to expand your coworking spaces, please take each piece of advice with a literal grain of salt. Years ago most people got into coworking because they truly believed in the idea of how beautiful a real community with the best of intentions for others and real collaboration meant. As people start to come into the industry the line becomes blurred of the real interest and intent to go into not only this industry, but also make this their livelihood.
While each of our intents to run a coworking space may be different the knowledge I can share with you will be the same. Some people are building out 100,000 square foot spaces and others just 1,000; some are building out women only spaces, while others open to all industries. Speak to everyone, learn all that you can, but at the end of the day understand that only you know the true intention behind what you are building. While knowledge is power it can also be overwhelming and misleading where others advice may do more harm than good.
A few examples:
Remember that success should be you building a great community where your members are happy and you can pay your bills, earn some money and live out your dream. So please remember that while most people with advice have the best of intentions please take it with a literal grain of fucking salt and do you!
This question gets asked on every coworking space that I consult on. Space operators ask this expecting a very simple yes or no and it is not that cut and dry. The question is something that only they can answer. Before making the decision to go with music or not to go with music determine if that is what makes sense for your brand. If you are a bunch of salespeople on the phones constantly it might now be an optimal situation to add music to this. You will know the vibe that you are looking to create and that matters more than my opinion. I am a huge advocate of having music in the office, and just a few pros of it creating an energy in the space, can help with focus and creates a more upbeat, environment, but serves similar benefits as white noise. And while I am an advocate, before you just jump on Spotify to make a playlist understand that choosing the right music each time is what is really important. While evidence suggests upbeat music can make people more productive, the wrong playlist can also hurt peoples productivity in the workplace.
I love to talk and equally love to write. Here I will share tips and tricks that I have learned along the way.