I have had the pleasure to talk with many owners and operators of both coworking spaces and cutting edge offices and so often they want to know what is going to create a more collaborative, efficient and productive work environment for all of their employees. You always have to remember while millennials are the main focus on most peoples minds, you have to realize that there are still Gen Xers and Baby Boomers in the workplace and you have to ensure that you are making it a great place for everyone.
1) Believe in the individual. Employees want to know that you are invested in them. For people later in their lives they want to know that you are creating the opportunity for flexibility to take the day off for their child's soccer game or to take care of an aging relative, while a younger person may want the benefits of an on-site gym, or a yoga instructor coming into the office. Making sure you are listening to what they really want is ensuring your saving tie and money on what people really believe are perks.
2) Help the collective. When people are empowered to enhance the place around them, they will. Everyone can benefit from growing both choice and autonomy. I agree that design of a space and furniture is important, but you want people to do is move around the items you place, evolve the environment and take ownership. From operations to furniture make sure you are curating this collective evolution.
3) Offer many work zones. The thing that drives me crazy is when space decision makers think that adding a "keg and ping pong table" will make their office fun, they couldn't be more wrong. Each office has the introvert, the extrovert, the loud talker, the need for quiet, etc. By ensuring that you create a space that enables all of these people to be their most productive is ideal and easy.
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